Different at every site
One location books every call, another lets them ring to voicemail. Service depends on who picks up.
For Multi-Location Groups & DSOs
Consistent Answers.
At Every Location.
One consistent front desk across every site, Janice answers, books, and recovers missed calls, with everything rolled into a single dashboard.
1Standard, every site
24/7At all locations
1Dashboard for the group
The Problem
Every Location Is A Different Front Desk.
No central visibility
You can't see which site is dropping calls until the month-end report, after those patients have already booked elsewhere.
After-hours gaps, multiplied
Each location's nights and weekends go unanswered. Across a multi-site group, that adds up to a lot of missed bookings.
How It Works
The Same Setup, Rolled Out To Every Site.
1
Set one standard
We capture how your best location answers and books, and turn it into a single playbook.
2
Roll out to every site
That standard deploys to each location's existing phone and scheduling, tuned to local details.
3
See it all in one place
Calls, bookings, and recovered calls roll up into one dashboard, with drill-down by location.
Janice · All Locations
Burnaby
Kitsilano
Richmond
One standard · every site
What You Get
The Same Standard, At Every Site.
Consistent answers
Callers get the same response no matter which location they reach.
Missed-call recovery
Missed calls caught & texted back at each location.
Central reporting
One dashboard, group roll-up, per-site drill-down.
Consistent service
Service no longer depends on who's working that day.
0%
Of calls answered at every site
0%
Fewer no-shows across the group
0+
Calls recovered per location monthly
0
Dashboard for all your locations
Questions
Quick Answers.
Can you roll one setup out to every location?
Yes. We build one standard once, then deploy it to each location, so every site answers, books, and follows up the same way, with room for location-specific details.
Do we get reporting per location?
Yes. One dashboard rolls up across the group with drill-down into each location, so you can compare call volume, bookings, and recovered calls site by site.
Will it work with the software each office uses?
Yes. Janice works alongside the phone numbers and scheduling tools each location already has, so bookings land where each team works.
How is access and privacy handled across sites?
Each location's data stays scoped to that location, with group-level visibility for owners, and sensitive health details stay out of automated messages.
Get Started
Consistent Answers.
At Every Location.
A free 15-minute call. We'll look at where each location is missing calls and what one standard would recover.