No jargon
We explain what we build in plain English. If it doesn't make sense, we haven't done our job.
The Unfair Edge
Your Business Deserves.
AI systems and custom software that answer missed calls, respond to reviews, and track bookings, built around how your business runs.
AI AutomationReview ManagementMissed Call RecoveryCustomer Follow-UpsAppointment BookingSocial Media AILead CaptureWorkflow OptimizationAI AutomationReview ManagementMissed Call RecoveryCustomer Follow-UpsAppointment BookingSocial Media AILead CaptureWorkflow Optimization
What We Do
How We Grow Your Business.
Two ways we help local businesses: AI agents that go live in days, and custom software built around how you work.
AI Solutions
We build AI agents that answer calls, chat with customers on your site, and train your team on the tools from day one.
- AI Voice Receptionist
- AI Inquiry Chatbot
- AI Training
Live now: an AI voice receptionist answering calls, booking appointments, and walking callers through the business, 24/7.
Explore AI agentsC
Cedar Dental
Front desk · auto-reply
Custom Software Builds
We build backend systems that bring clients in the door, help you manage them once they're booked, and run the day-to-day operation.
- Appointment Cancellation Management Software
- CRM / Lead Tracking & Sourcing
- Reporting Dashboard
- Review Management
- Websites + SEO
Live now: Janice, our AI cancellation-management platform, keeping the schedule full automatically.
See custom buildsIndustries
Industries We Serve.
Dental & Health Clinics
Never miss a new patient call.
TkTrackerDxDentrixODOpen DentalCDClearDent
Explore dental AI
Restaurants & Food Service
Fill more tables during your dinner rush.
OTOpenTable
ToToastSqSquareClClover
Explore restaurant AIToToastSqSquareClClover
Salons, Spas & Wellness
Keep your chairs full.
PhPhorestVgVagaroSqSquare ApptsBkBooksy
Explore salon & spa AI
Trades & Home Services
Win the job while you're still on site.
QBQuickBooksHSHomeStarsJbJobberSTServiceTitan
Explore trades AIDon't see your tools? We build custom integrations for whatever you already run.
Process
How It Works
Here's how we take your business from first call to live automation.
1
Discovery Call
15 minutes to learn your business, find where time and money are slipping, and identify what to automate first. No sales pitch.
2
Deep-Dive Session
A focused 60-minute session mapping your workflow to find what's costing you the most and which automations matter most.
3
Custom Build
We design and build your AI workflows with proven tools. You see a working prototype within the first week.
4
Launch & Train
We roll everything out, train your team, and confirm you're comfortable before we step back.
5
Optimize & Support
Ongoing monitoring and refinement. As your business grows, we scale your automations with you.
Why Us
Why Pacific Edge
We built the automation we wished we had running our own businesses.
Speed to value
Working prototype in week one.
Built to deliver
Six-month engagements with pricing quoted upfront.
Local & hands-on
Vancouver-based. We'll meet you at your shop, learn your workflow, and build around it.
Trust & Proof
Trustworthy, Privacy-Focused Service.
We treat your customers' data like it's our own, and local business owners feel the difference.
★★★★★
"Every missed call gets texted back in seconds, and Janice holds the slot until my crew confirms it. We booked three extra jobs our first week."
CM
Carter Macintosh
Pinnacle Ridge Contracting · Trades
Carter Macintosh: Every missed call gets texted back in seconds, and Janice holds the slot until my crew confirms it. We booked three extra jobs our first week.
Encrypted end to end
Every conversation and customer record is encrypted in transit and at rest.
Canadian privacy first
Built to align with PIPEDA and BC's privacy rules.
Never sold or shared
Your data is yours. We never sell it, rent it, or hand it to third parties.
You stay in control
Access is limited to what's needed for the work. If we ever part ways, everything is documented and handed back.
30-Day Money-Back Guarantee
30 Days,
No Commitment.
Put Janice to work in your business for 30 days. See the bookings she catches and the hours she saves, then decide. If she's not the right fit, get a full refund.
Free discovery callTransparent pricingWorking prototype in ~1 weekVancouver-based